API Performance & Optimization Analyst

HappyTravel is seeking a highly analytical and detail-driven API Performance & Optimization Analyst to join our dynamic team. This pivotal role is essential for ensuring the integration quality, mapping accuracy, and operational stability of our global B2B hotel distribution business. The successful API Performance & Optimization Analyst will play a key role in maintaining the high standards of our API ecosystem.

Key Responsibilities

• Monitor and analyze API performance metrics, including availability, response times, and error patterns, to ensure optimal functionality.
• Identify critical performance trends, irregularities, and opportunities for strategic optimization across all API interactions.
• Review integration behavior, mapping accuracy, and content parity across both client and supplier connections.
• Investigate technical findings thoroughly, document observations, and facilitate timely escalation and resolution of performance issues.
• Collaborate effectively with clients, suppliers, and internal teams on performance reviews, troubleshooting efforts, and comprehensive testing initiatives.
• Prepare accurate, data-driven reports and actively contribute to continuous performance improvement processes.
• Support the development and implementation of tools and processes for advanced API monitoring and analysis.
• Ensure compliance with performance standards and best practices in API integration.

Requirements

• Proven experience within the B2B online travel industry, demonstrating a strong understanding of API integrations.
• Expertise in performance monitoring tools and advanced data analysis techniques.
• Strong analytical mindset with exceptional attention to detail and accuracy.
• Ability to interpret complex technical data and communicate findings clearly and concisely to diverse audiences.
• Proactive, investigative, and solution-focused approach to problem-solving.
• Organized, methodical, and adept at managing multiple priorities in a fast-paced environment.
• A collaborative team player capable of working effectively with both technical and commercial teams.

What We Offer

• An immediate start in a crucial role within a global B2B travel distribution company.
• Opportunity to contribute directly to the stability and quality of our core business operations.
• A collaborative and supportive work environment.
• Exposure to cutting-edge API integration technologies and diverse international markets.
• Professional growth and development opportunities in API performance optimization.