Assistant Manager - HR Generalist

S2W Media is actively seeking a highly motivated and experienced Senior HR Generalist to join our dynamic team in Kalyani Nagar, Pune. This critical, onsite role requires a seasoned HR professional with mandatory KPO/BPO industry experience, ready to partner closely with the business to develop and implement impactful people solutions. As a Senior HR Generalist, you will be instrumental in fostering a positive work environment and contributing significantly to our organizational success through strategic HR initiatives.

We are searching for a proactive, people-centric individual who thrives on solving real business challenges and making a tangible difference within the company. This is an excellent opportunity for an HR leader to apply their expertise in a fast-paced setting, ensuring our human capital strategies align with our broader business objectives. If you are passionate about HR and possess a deep understanding of generalist functions, we encourage you to explore this exciting position.

Key Responsibilities

• Employee Engagement: Design and implement initiatives to enhance employee satisfaction, motivation, and retention, fostering a vibrant and inclusive company culture.
• Attrition Management: Develop and execute strategies to monitor, analyze, and reduce employee turnover, working closely with management to identify root causes and implement effective solutions.
• Performance Management: Oversee and improve the performance review cycles, goal setting, and feedback processes, ensuring fair and consistent application across all departments.
• Employee Relations: Provide expert guidance and support on employee grievances, conflict resolution, disciplinary actions, and policy interpretation, maintaining compliance with labor laws and internal policies.
• Collaborate with leadership to understand business needs and translate them into practical and effective HR solutions that support organizational growth and efficiency.
• Conduct HR policy development and implementation, ensuring all policies are up-to-date, compliant, and clearly communicated to employees.
• Manage HR data, generate reports, and analyze trends related to workforce planning, employee demographics, and HR metrics to inform decision-making.
• Support recruitment and onboarding processes, ensuring a smooth transition for new hires and alignment with company culture.

Requirements

• A minimum of 4 years of progressive experience in an HR Generalist role is essential, with mandatory experience in the KPO/BPO sector.
• Demonstrated strong communication, interpersonal, and stakeholder management skills, with the ability to build rapport at all levels of the organization.
• Proven ability to understand complex business needs and translate them into actionable HR strategies and solutions.
• Comfortable working full-time from our office in Kalyani Nagar, Pune, 5 days a week, with a shift timing of 4:00 PM - 1:00 AM.
• In-depth knowledge of HR best practices, labor laws, and compliance regulations in India.
• Exceptional problem-solving abilities and a proactive approach to addressing HR challenges.

What We Offer

• An opportunity to join a growing organization and play a pivotal role in shaping its people strategy as a Senior HR Generalist.
• A collaborative and supportive work environment where your contributions are valued and recognized.
• Exposure to diverse HR functions and opportunities for continuous learning and professional development.
• The chance to make a significant impact on employee experience and organizational effectiveness.
• Competitive compensation and benefits package commensurate with experience.