Assistant Manager - SCM (B2B)

BellaVita is actively seeking a highly motivated and experienced Assistant Manager - SCM (B2B) to join our dynamic team. This pivotal role will involve overseeing and optimizing our end-to-end B2B supply chain operations across various critical channels, including Marketplace, General Trade (GT), and Modern Trade (MT). If you possess a strong background in supply chain management and a passion for driving operational excellence, we encourage you to apply and contribute to our continued growth.

As an Assistant Manager - SCM (B2B), you will be instrumental in ensuring efficient order fulfillment, inventory management, and seamless coordination with various internal and external stakeholders. Your expertise will directly impact our operational effectiveness and customer satisfaction in the B2B segment.

Key Responsibilities

• Manage the complete cycle of B2B order fulfillment, from initial order processing through to final delivery, ensuring accuracy and timeliness.
• Oversee and optimize supply chain operations specifically for Marketplace, General Trade (GT), and Modern Trade (MT) channels.
• Proactively monitor inventory levels, manage replenishment strategies, and track stock movement to prevent shortages and excesses.
• Foster strong collaboration with Sales, Warehouse, Finance, Procurement, and Customer Service teams to ensure integrated and efficient operations.
• Effectively manage third-party logistics (3PL) partners and other logistics providers to guarantee reliable and timely deliveries.
• Track, analyze, and report on key performance indicators (KPIs) such as On-Time In-Full (OTIF), Fill Rate, Order Turnaround Time (TAT), Dispatch TAT, and Delivery TAT.
• Handle and resolve issues related to returns, claims, shortages, damages, and perform necessary reconciliation processes.
• Prepare comprehensive Management Information System (MIS) reports, dashboards, and detailed SCM performance analyses for review.
• Identify operational bottlenecks and drive initiatives for process improvement and cost optimization across the supply chain.

Requirements

• A minimum of 5-6 years of progressive experience in B2B Supply Chain Management, Order Fulfilment, or Logistics.
• Proven experience in managing Marketplace, General Trade (GT), or Modern Trade (MT) operations.
• Strong foundational understanding and practical knowledge of Inventory Management, Warehouse Operations, and Logistics Operations.
• Hands-on experience in effectively managing and coordinating with 3PL providers.
• Proficiency in MS Excel for data analysis and reporting; strong data analysis skills are essential.
• Working knowledge of Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), or Order Management Systems (OMS).
• Demonstrated strong stakeholder management capabilities and excellent problem-solving skills.
• Experience in industries such as FMCG, D2C, E-commerce, Retail, Beauty & Personal Care, or Consumer Goods is highly preferred.

What We Offer

• An exciting opportunity to take on a significant role within a rapidly growing company in the beauty and personal care sector.
• A collaborative and supportive work environment where your contributions are valued and recognized.
• The chance to work on challenging projects that directly impact the company’s B2B growth and operational efficiency.
• Opportunities for professional development and career advancement as you grow with BellaVita.
• A competitive compensation package commensurate with experience and skills.