Associate System Engineer

Are you a recent graduate eager to kickstart your career in the dynamic field of Information Technology? American Chase is actively seeking talented and enthusiastic individuals to join our team as an Associate System Engineer. This is an exceptional opportunity for 2025 and 2026 pass-outs to gain invaluable hands-on experience, work alongside seasoned professionals, and contribute to cutting-edge IT infrastructure in an onsite role based in Indore. As an Associate System Engineer, you will play a crucial role in supporting our systems and ensuring smooth operations, setting a strong foundation for your professional journey.

Key Responsibilities

• Assist in monitoring the performance, availability, and security of critical IT systems and infrastructure.
• Perform initial troubleshooting and resolution of hardware, software, and network issues, escalating complex problems to senior engineers.
• Support daily operational tasks, including system backups, routine maintenance, and patch management.
• Maintain comprehensive and accurate documentation of system configurations, processes, and troubleshooting steps.
• Collaborate effectively with cross-functional teams to implement system changes and new functionalities.
• Provide technical support to internal users, ensuring timely resolution of their IT-related queries.
• Actively participate in learning new technologies, tools, and best practices relevant to system administration and engineering.
• Work dedicatedly during US shift hours (6:30 PM - 3:30 AM IST) to support global operations.

Requirements

• Bachelor's degree (BE / B.Tech) or Master's degree (MCA / M.Sc) in Computer Science, Information Technology, or related disciplines. BCA and B.Sc graduates are also encouraged to apply.
• Fresh graduate from the 2025 or 2026 academic batch, with a strong desire to build a career as an Associate System Engineer.
• Excellent communication skills, both verbal and written, are essential for effective collaboration and user support.
• A proactive approach to problem-solving and a strong aptitude for learning new technologies.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Basic understanding of operating systems (Windows/Linux), networking concepts, and hardware components is a plus.

What We Offer

• A fantastic platform to launch your IT career and evolve into a skilled Associate System Engineer.
• Direct exposure to real-world IT infrastructure and projects, providing practical experience from day one.
• Mentorship and guidance from experienced system engineers and IT professionals to foster your growth.
• A supportive and dynamic work environment where learning and innovation are encouraged.
• Convenient cab facility provided for all female employees during US shift timings to ensure comfort and safety.
• Opportunities for continuous learning and professional development through various training programs.
• Be a part of a growing global company with a vibrant work culture.