HR Shared Services Professional

Zensar Technologies is seeking a dedicated HR Shared Services Professional to join our dynamic HR Operations team in Pune. This role is crucial for delivering an exceptional employee experience and supporting our global HR operations across various regions, including Europe, the UK, and South Africa. If you possess a passion for HR processes, data management, and continuous improvement, this opportunity is perfect for you to advance your career within a global technology leader.

Key Responsibilities

• Manage the complete Hire-to-Retire employee lifecycle processes, ensuring seamless transitions.
• Handle all aspects of onboarding, employee data changes, essential HR documentation, and offboarding activities.
• Coordinate Background Verification (BGV) and other pre-employment processes with high accuracy.
• Provide comprehensive support to employees across global locations, including Europe, the UK, and South Africa.
• Efficiently manage employee queries and HR case management, ensuring timely resolutions.
• Maintain accurate HR data, generate reports, and create dashboards using HR systems and Excel.
• Drive process excellence, ensure adherence to Service Level Agreements (SLAs), and champion continuous improvement initiatives within HR operations.

Requirements

• 2-5 years of experience in HR Shared Services or HR Operations.
• Proven expertise in Employee Lifecycle Management (Hire-to-Retire).
• Experience with Background Verification (BGV) processes.
• Familiarity with HRIS platforms such as Oracle Fusion HCM or SAP SuccessFactors.
• Strong capabilities in Excel for reporting and data analysis.
• Exposure to global HR operations, with a preference for experience in UK or South Africa HR processes.
• Excellent communication and stakeholder management skills.
• Detail-oriented with a strong customer-service mindset and the ability to work independently in a fast-paced environment.

What We Offer

• An opportunity to work with a leading global technology company, Zensar Technologies.
• Exposure to international HR operations and diverse employee experiences.
• A collaborative and supportive work environment focused on professional growth.
• The chance to contribute to process excellence and continuous improvement initiatives.
• A stable full-time position with opportunities to develop advanced HR skills.