NOC Engineer

Aerial is seeking a highly motivated and enthusiastic NOC Engineer to join our dynamic team in Manesar, Gurugram. This is an exceptional opportunity for freshers and entry-level professionals with a B.Tech in Electronics and Communication Engineering (ECE) to kickstart their career in network operations. As a NOC Engineer, you will play a crucial role in monitoring, maintaining, and ensuring the continuous availability and performance of our critical network infrastructure.

We are looking for immediate joiners who are eager to learn, possess a foundational understanding of networking concepts, and are committed to maintaining high standards of network reliability. If you are a dedicated ECE graduate looking for a challenging yet rewarding entry into the IT infrastructure domain, this NOC Engineer position offers a fantastic platform for growth and development within a supportive environment.

Key Responsibilities

• Continuously monitor network devices, servers, and services using established monitoring tools to detect and identify potential issues.
• Perform initial troubleshooting and diagnostics for network incidents, including connectivity issues, performance degradation, and system alerts.
• Escalate complex or unresolved network problems to senior NOC engineers or other relevant teams following defined protocols.
• Document all network incidents, troubleshooting steps, and resolutions accurately and thoroughly in the ticketing system.
• Execute routine health checks, preventative maintenance tasks, and system upgrades as per operational procedures.
• Collaborate effectively with cross-functional teams to ensure seamless service delivery and prompt resolution of network-related challenges.
• Maintain clear and timely communication regarding network status and incident progress to stakeholders.
• Participate in a rotational shift schedule, ensuring 24/7 network coverage and operational efficiency.

Requirements

• Mandatory: B.Tech degree in Electronics and Communication Engineering (ECE).
• Fresher or entry-level candidate with 0-1 years of experience in a relevant field.
• Strong foundational understanding of networking concepts, including TCP/IP, LAN/WAN, routing, and switching.
• Familiarity with network monitoring tools and basic troubleshooting methodologies is a plus.
• Ability to join immediately and commit to a full-time role.
• Must be located in Gurugram or nearby areas, with a preference for candidates in the vicinity of Manesar.
• Excellent problem-solving skills, with a keen eye for detail and a proactive approach to identifying issues.
• Strong verbal and written communication skills to effectively relay technical information.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.

What We Offer

• A fantastic opportunity for freshers to launch their career as a NOC Engineer with comprehensive on-the-job training and mentorship.
• A stimulating and supportive work environment where your contributions are valued.
• A 5-day work week with a rotational shift schedule, providing a balanced professional life.
• Convenient and free shuttle facility for pick-up and drop-off, ensuring a hassle-free commute.
• Exposure to cutting-edge networking technologies and industry best practices.
• Clear pathways for professional growth and career advancement within the company.