Non-Voice Process

We are seeking enthusiastic and detail-oriented individuals for a Non-Voice Process role at a leading multinational corporation. This position is ideal for candidates who possess excellent communication and technical skills, and are ready to contribute to a dynamic work environment. As a Non-Voice Process team member, you will be crucial in ensuring seamless operations and effective customer interactions through various channels.

Key Responsibilities

• Handle non-voice customer queries and provide timely and accurate resolutions.
• Maintain high-quality standards in all interactions and data entry tasks.
• Adhere to established process guidelines and company policies.
• Collaborate with team members to achieve departmental goals and improve service delivery.
• Continuously learn and adapt to new system updates and process changes.
• Manage multiple tasks efficiently within a fast-paced environment.

Requirements

• Undergraduate degree or graduate qualification is required.
• Demonstrable excellent English communication skills, both written and verbal.
• Proficiency in typing with good speed and accuracy.
• Solid technical knowledge to troubleshoot common issues.
• Ability to join immediately and commit to rotational shifts and work-offs.
• Strong problem-solving abilities and attention to detail.

What We Offer

• Competitive annual CTC ranging from ₹3 to ₹4.5 LPA.
• Attractive incentive programs based on performance.
• Convenient two-way cab facility for commuting.
• A balanced work-life schedule with 5 working days a week.
• Opportunities for professional growth and skill development within a leading MNC.