Program & Operations Coordinator

JISA Softech Pvt. Ltd. is actively seeking a highly organized and proactive Program & Operations Coordinator to join our dynamic team in Pune. This entry-level to early-career role is perfect for a detail-oriented individual eager to contribute to the smooth execution of our programs and operational excellence. As a Program & Operations Coordinator, you will play a pivotal role in ensuring efficient coordination across various functions, supporting leadership, and maintaining robust reporting systems.

We are looking for someone with strong administrative capabilities, excellent communication skills, and a foundational understanding of operational processes, ready to thrive in a fast-paced technology environment.

Key Responsibilities

• Coordinate and support daily program activities and broader operational initiatives, ensuring timely execution and adherence to project timelines.
• Provide comprehensive executive support to leadership, managing schedules, preparing presentations, and facilitating effective communication.
• Develop and maintain Management Information Systems (MIS), dashboards, and detailed reports to track key performance indicators and operational metrics.
• Manage critical documentation, including meeting minutes (MoMs), process manuals, and action item tracking to ensure accountability and follow-through.
• Facilitate seamless cross-functional coordination between various departments, fostering a collaborative work environment.
• Actively participate in identifying opportunities for process improvement, contributing to the development and implementation of governance policies and best practices.
• Assist in data analysis and presentation preparation, translating complex information into clear and concise reports for stakeholders.
• Maintain records and databases with accuracy, ensuring all operational data is current and accessible.

Requirements

• Bachelor’s degree in Engineering (B.E./B.Tech), Computer Applications (BCA/MCA), Information Technology (B.Sc IT), Business Administration (BBA/MBA), or an equivalent qualification.
• 0 to 2 years of professional experience, making this an ideal opportunity for freshers or early-career professionals.
• Demonstrated strong communication, interpersonal, and coordination skills, essential for effective stakeholder engagement.
• Proficient knowledge of MS Office Suite, particularly Microsoft Excel for data management, analysis, and reporting.
• Possess an analytical and problem-solving mindset, with the ability to identify issues and propose effective solutions.
• Basic technical understanding or a strong willingness to learn new technologies and systems relevant to our operations.
• Proven ability to take strong ownership of tasks and demonstrate consistent follow-through on commitments.
• Exceptional organizational skills and meticulous attention to detail.

What We Offer

• A stimulating work environment at JISA Softech, where innovation and collaboration are at the core of our culture.
• Opportunity for significant professional growth and development in program management and operational strategies.
• Exposure to diverse projects and the chance to make a tangible impact on the company’s success.
• Mentorship and guidance from experienced professionals to help you navigate your career path.
• A supportive team culture that encourages learning and provides a platform for fresh perspectives and ideas.