Sr. Executive - Merchandiser

We are seeking a highly motivated and results-oriented Sr. Executive Merchandiser to join our International Marketing team in Kolkata. This pivotal role involves managing the full merchandising cycle within the garments industry, from initial customer inquiries and RFQs to order fulfillment and post-delivery support. The ideal candidate will possess a strong understanding of international marketing, sales coordination, and merchandising principles, contributing significantly to sales target achievement and business growth.

Key Responsibilities

• Handle customer inquiries and Request for Quotations (RFQs), including precise product pricing and Proforma Invoice (PI) preparation.
• Coordinate proactively with international customers regarding quotations, sampling processes, order confirmations, and critical delivery requirements.
• Monitor the progress of sampling diligently, ensuring consistent and timely updates are communicated to customers.
• Ensure the timely receipt of all approved samples, color standards, shade approvals, and quality clearances.
• Coordinate effectively with various internal departments such as Sourcing, Sampling, Quality Control, Finance, and Logistics to streamline operations.
• Address customer feedback and complaints efficiently, collaborating with relevant departments to find swift resolutions.
• Support the achievement of sales targets, drive business conversion rates, and manage customer accounts effectively.
• Maintain comprehensive sales MIS (Management Information System), detailed customer records, and all order-related reports.
• Assist and provide guidance to junior team members, ensuring the timely and accurate completion of assigned tasks.

Requirements

• 3-5 years of proven experience in International Marketing, Sales Coordination, or Merchandising, specifically within the garments industry.
• Possess a good understanding of RFQ handling, accurate costing, strategic pricing, and efficient order management processes.
• Strong communication, coordination, and negotiation skills to manage diverse stakeholder interactions.
• Demonstrated ability to manage multiple tasks concurrently and effectively work within tight timelines.
• A proactive approach with excellent analytical and MIS skills.
• MBA in Marketing is preferred.

What We Offer

• An opportunity to join a dynamic International Marketing team.
• Competitive salary package commensurate with experience.
• A challenging role with responsibilities critical to business growth.
• Exposure to international clientele and business practices.