Team Lead - Fraud Operations

We are seeking an accomplished Team Lead - Fraud Operations to guide and inspire our team in Hyderabad. This leadership role is pivotal in overseeing fraud detection and prevention efforts, specifically focusing on cheque fraud within the banking and financial services domain. The successful candidate will leverage their substantial experience in cheque fraud detection and a proven track record in team leadership to enhance our fraud operations, implement robust prevention strategies, and ensure optimal team performance and operational excellence.

Key Responsibilities

• Lead and manage a team dedicated to cheque fraud detection and prevention.
• Oversee the investigation of complex fraud cases and ensure timely resolution.
• Develop and implement strategies to identify and mitigate cheque fraud risks effectively.
• Monitor team performance, provide mentorship, and conduct regular performance reviews.
• Ensure adherence to all regulatory requirements and internal policies related to fraud operations.
• Act as a primary point of contact for high-priority escalations and stakeholder communications.
• Contribute to the continuous improvement of fraud detection systems and processes.

Requirements

• Minimum 7 years of overall experience in Fraud Operations, with a strong focus on cheque fraud detection.
• Mandatory 1+ year of on-paper team leading or team handling experience.
• Demonstrated strong experience in Cheque Fraud Detection and exposure to various fraud types.
• Comprehensive understanding of fraud patterns, trends, and advanced fraud-loss prevention techniques.
• Exceptional communication, stakeholder management, and escalation-handling skills.
• Ability to work effectively in US / Rotational Shifts with rotational week-offs.
• Maximum notice period of 30 days; candidates with shorter notice periods are highly preferred.

What We Offer

• Attractive salary package up to ₹14 LPA.
• A leadership role in a critical financial security domain.
• Opportunities for professional development and career advancement.
• Engage with cutting-edge fraud detection technologies and strategies.
• A collaborative and supportive work environment.