Team Lead Tech Operations

Intent Amplify is seeking a highly motivated and experienced Team Lead - Operations to join our dynamic team in Magarpatta Cybercity, Pune. This pivotal role is perfect for a leader who excels not just in management, but in coaching, mentoring, and driving exceptional results within an operational framework. As an Operations Team Lead, you will be instrumental in fostering a high-performance culture and ensuring the smooth execution of daily operations, directly impacting our success.

Key Responsibilities

• Lead, coach, and motivate a team of operations professionals to achieve and exceed performance targets.
• Oversee daily operational activities, ensuring efficiency, quality, and adherence to established protocols.
• Develop and implement strategies to optimize workflows and improve team productivity.
• Conduct regular performance reviews, provide constructive feedback, and identify training needs for team members.
• Act as a primary point of contact for operational inquiries and resolve complex issues effectively.
• Collaborate with other departments to ensure seamless cross-functional operations and support company-wide objectives.

Requirements

• Proven experience in an operations leadership or supervisory role.
• Strong understanding of operational processes and best practices.
• Exceptional leadership, coaching, and team development skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced, target-driven environment.
• Proficiency in using operational management software and tools.

What We Offer

• An opportunity to lead and inspire a dedicated operations team.
• A challenging and rewarding work environment with growth potential.
• Competitive salary and benefits package.
• Exposure to a dynamic and innovative industry.
• Work-from-office setup in a prime location with a night shift schedule.