Team Lead - US Wire Operations

We are seeking an experienced and highly motivated Team Lead for US Wire Operations to join our dynamic team in Hyderabad. As a Team Lead, you will be instrumental in overseeing daily operations, ensuring seamless execution of US domestic and international wire transfers, and leading a team of dedicated professionals. This role requires a deep understanding of payment systems and a proven track record in team management.

Key Responsibilities

• Lead and manage a team responsible for US domestic and international wire transfers, ensuring operational excellence.
• Oversee Fedwire, CHIPS, and SWIFT payments, including manual wire fulfillment and complex wire repairs.
• Handle payment investigations, exceptions, returns, and recalls efficiently and accurately.
• Ensure compliance with OFAC, AML, and sanctions screening regulations for all transactions.
• Monitor and manage SWIFT MT and ISO 20022 MX messaging.
• Conduct correspondent banking and payment reconciliation processes.
• Manage team performance, conduct escalation management, and monitor SLA/KPIs.
• Provide training and mentorship to team members to enhance their skills and performance.

Requirements

• Minimum of 7 years of overall experience in US Wire Operations.
• At least 1 year of proven experience in a team handling role.
• In-depth knowledge of US Domestic & International Wire Transfers, Fedwire, CHIPS & SWIFT Payments.
• Proficiency in manual wire fulfillment and complex wire repairs.
• Strong understanding of Payment Investigations, Exceptions, Returns & Recalls.
• Familiarity with SWIFT MT & ISO 20022 MX Messaging, Correspondent Banking & Payment Reconciliation.
• Experience with OFAC, AML & Sanctions Screening.
• Excellent leadership, communication, and problem-solving skills.

What We Offer

• An opportunity to lead a critical function within a growing organization.
• Competitive salary package up to ₹13 LPA.
• A challenging and rewarding work environment focused on professional growth.
• Exposure to advanced payment systems and international banking operations.
• Supportive team culture and opportunities for continuous learning.